An intensive professional development training course on

Best Practices in Multishift Operations

Achieving Operational Excellence in Multishift Management

Why Choose Best Practices in Multishift Operations Training Course?

For a facility to operate safely and efficiently 24/7, it is necessary to apply best practices to shift working. Multiple-shift operation poses a challenge because of the potential for fatigue and disconnects caused by the fact that the personnel are changing every few hours. This can result in a significantly increased risk of incidents and operational problems such as reduced throughput, poor communication and increased levels of waste. What is needed is a way of working that fosters common goals and a seamless flow of information, processes and products throughout your operation.

This AZTech online training course will reveal how the world's most successful companies manage multiple-shift 24-hour operations. In order to succeed in today’s highly competitive global economy, all 24-hour operations must continuously improve to deliver world-class people and process performance. This requires highly motivated and skilled shift supervisors and managers, who are capable of getting the very best from all of the resources available to them, crucially ensuring that the needs of the shift teams are met in terms of personal well-being, the personal development of excellent operators and team development.

This AZTech online training course will feature:

  • Why 24/7 operation needs multiple shift working
  • How Shift working introduces extra challenges
  • Communication and leadership for shift working
  • Why shift working increases risk from fatigue and at a changeover
  • Development of strategies to manage shift risks and issues and become a world-class 24/7 operation

What are the Goals?

By the end of this AZTech online training course, participants will be able to:

  • Recognize and appreciate the issues associated with 24/7 shift operation
  • Identify strategies to deal with the issues
  • Benchmark your performance against that of world-class facilities and explore alternative shift schedules
  • Develop effective Shift Supervisors
  • Create an Action Plan for continuous improvement back at work

The Course Content

  • Shift Working Self-Assessment - How does your operation measure up?
  • Communication
  • Continuity of operation and Consistency of approach
  • Benchmarking against world-class operations
  • Shift-to-shift handover
  • Fatigue and its consequences and other People issues
  • Deliver effective management communication to all shifts
  • Improve shift leader-team communications
  • Develop effective interfaces across shifts
  • Best practices for effective shift handover and Start of shift meetings
  • Teamwork
  • Effective standard operating procedures and Training and developing Shift Teams
  • Evolution of the role of supervisor
  • Training and developing effective supervisors
  • Benchmarking performance of supervisors
  • Understanding CI
  • Workplace organization, 5S and TPS
  • Management visibility/GEMBA
  • The body clock and circadian rhythms
  • Causes of fatigue & Fatigue Countermeasures
  • Ergonomics
  • History of shift working
  • Alternative Shift Schedules
  • Analysis of delegates' shift schedules and issues
  • Managing performance
  • Dealing with poor performance
  • Improving Motivation and Counseling
  • Discipline
  • Consistency of approach
  • Applying the Learning - Group Vision and Action Plan

Certificate and Accreditation

  • An AZTech e-Certificate will be provided to delegates who attend and complete the online training course

How Aztech Saudi Can Enhance Your Professional Career

At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.

Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.

In Partnership With
Anderson
Copex
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