An intensive professional development training course on
Giving and Receiving Feedback
The Fundamentals of Good People Management
and Excellent Communication Skills
Why Choose Giving and Receiving Feedback Training Course?
Giving and receiving feedback are essential skills for anyone in any organisation. However, developing these skills is not always part of professional training and development. Feedback is about how one is doing to reach a goal. Effective and honest feedback is key to an engaged workplace. Research suggests that the workplaces with the highest employee engagement employed consistent feedback methods.
There are two types of feedback, giving and receiving, and both require skills development. This new and unique course focuses on the fundamentals of good people management and excellent communication skills.
This Giving and Receiving Feedback training course will feature:
- Dynamic development of your communication skills
- Incisive ways to examine yourself and your strengths and weaknesses
- Discovering how to use motivational coaching methods
- Expanding your abilities to provide feedback in an emotionally intelligent way
- Enhancing your personal and people management skills
What are the Goals?
By the end of This Giving and Receiving Feedback training course, participants will be able to:
- Understand the principles of effective feedback
- Understand how to communicate effectively with all people
- Develop skills in motivational coaching
- Set effective performance goals
- Understand and remove communication barriers
The Course Content
- Understanding feedback – why it matters
- Human behaviour – an introduction
- Emotional Intelligence (EI) – an introduction
- Giving feedback using EI
- A personal career SWOT analysis
- Active listening
- Questioning techniques
- Understanding your communication style
- Language - verbal and non-verbal (body language)
- The SOLER Model for improved communication
- Making performance appraisal work
- Preparing for appraisal meetings
- Setting SMART Goals
- Dealing with poor performance
- Personal Improvement Planning (PIP)
- Distinguishing between coaching, mentoring, and training
- Key coaching skills
- Motivational coaching skills
- PKP and Cause and Effect
- Coaching practice
- The psychology of the group
- The Stages of Team Development
- Evaluating Team Performance
- Avoiding groupthink
- Your Personal Action Plan
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
How Aztech Saudi Can Enhance Your Professional Career
At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.
Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.
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