An HRCI Certified Training Course

Why Choose Labour Relations Training Course?

Why should an organisation pay attention to developing good Labour and Employee Relations? Events in the most well-run of organisations can leave employees experiencing feelings of unfairness, alienation, demotivation and frustration. However, with positive employee relations and channels for expressing and dealing with problems, an organisation can ensure that by addressing the employees or group’s complaint quickly and fairly and at the lowest level possible within the organisation, a positive outcome is assured, and issues are not escalated.

This Labour Relations training course looks at the role of managers, unions and employee representatives, and how they can nurture trust-based relationships within the organisation and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s personal well-being even when conflict arises.

This Labour Relations training course will feature:

  • How to Work Effectively to Build Trust in the Unionised Environment
  • The Union's Role in Building and Maintaining a Productive Work Environment
  • Identifying Interests Which Call for Engaging, Motivating and Coaching
  • Recognising Rights, Setting Boundaries and Obligations
  • Managing and Applying Discipline
  • Performance Management that Works
  • Negotiating, Mediating, Conflict Management Skills

What are the Goals?

By the end of This Labour Relations training course, participants will be able to:

  • Understand the Strategic Nature of Employee Relations
  • The Role of Unions and other Employee Representatives
  • Recognise the importance of Employee Engagement
  • Develop Performance Management that Delivers
  • Understand mediation, Bargaining and Collective Agreements
  • How to Investigate and Handle Grievances, Settlements and Arbitration

The Course Content

  • Why Workplace Relations Matter
  • Industrial and Employee Relations – Differences and Similarities
  • Features of the Unionised Workplace – What Role Do Unions Play?
  • Building Culture in a Unionised Environment
  • Defining Acceptable Norms and Mores
  • Collective Agreements and Terminology
  • Interests – Motivation, Engagement, Trust
  • Rights – Establishing Boundaries, Rights and Obligations
  • Power – Discipline, Accountability and Boundary Enforcement
  • Bargained Rights vs. Residual Rights
  • Making and Enforcing Rules
  • Organisational Policies and Procedures
  • Creating a Performance Based Culture
  • Setting Expectations and Performance Standards
  • Responsibilities of the Union and Management
  • Discipline, Grievances and Investigations
  • Coaching and Assistance to Improve Performance
  • Managing Absenteeism
  • Nature of Conflict
  • Types of Industrial Action
  • Mediation and Conciliation
  • Negotiating
  • Management Responses
  • Rights to Dismiss and Discipline
  • Importance of the Employee Voice
  • Joint Consultative Committees
  • Employee Representatives
  • Forums and Quality Circles
  • Partnerships
  • Role of Legislation

Certificate and Accreditation

  • AZTech Certificate of Completion for delegates who attend and complete the training course
  • The HRCI Approved Provider Seal and the corresponding Re-certification Credit Hours Awarded will be reflected in the Certificate of Completion

How Aztech Saudi Can Enhance Your Professional Career

At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.

Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.

In Partnership With
Anderson
Coventry

Accreditation
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Available Sessions

Register for Labour Relations on 11-15 Aug 2025 in London - UK
Venue: London - UK
Register
Date: 11-15 Aug 2025
Fee: US $5,950
Register for Labour Relations on 10-14 Nov 2025 in Dubai - UAE
Venue: Dubai - UAE
Register
Date: 10-14 Nov 2025
Fee: US $5,950
Register for Labour Relations on 09-13 Feb 2026 in Dubai - UAE
Venue: Dubai - UAE
Register
Date: 09-13 Feb 2026
Fee: US $5,950
Register for Labour Relations on 10-14 Aug 2026 in London - UK
Venue: London - UK
Register
Date: 10-14 Aug 2026
Fee: US $5,950
Register for Labour Relations on 09-13 Nov 2026 in Dubai - UAE
Venue: Dubai - UAE
Register
Date: 09-13 Nov 2026
Fee: US $5,950
Register for Labour Relations Online in Online
Venue: Online
Register
Date: 08-12 Sep 2025
Fee: US $3,950
Register for Labour Relations Online in Online
Venue: Online
Register
Date: 26-30 Jan 2026
Fee: US $3,950
Register for Labour Relations Online in Online
Venue: Online
Register
Date: 11-15 May 2026
Fee: US $3,950
Register for Labour Relations Online in Online
Venue: Online
Register
Date: 07-11 Sep 2026
Fee: US $3,950

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