An intensive professional development training course on

Mastering Conflict Management and Resolution

Strategies for Workplace Collaboration and Conflict Management

Why Choose Mastering Conflict Management and Resolution Training Course?

This Conflict Management Training Course provides participants with essential tools and insights to effectively manage and resolve conflicts within their organizations. Workplace conflicts are inevitable but can be managed constructively to foster stronger relationships and a more collaborative work environment. This Conflict Management Course equips attendees with the skills to identify various types of conflicts, understand their underlying causes, and apply tailored strategies to resolve them. Through this Conflict Resolution Course, participants will explore techniques from psychology, communication, and negotiation, learning to apply these tools to benefit both individual and organizational outcomes. This course is ideal for professionals who wish to build harmony, improve communication, and create positive environments where conflicts are handled proactively and constructively.

This Conflict Management and Resolution Training Course Will Feature:

  • A comprehensive understanding of conflict dynamics and why conflict can sometimes be beneficial.
  • Insights into organizational and personal relationships and their role in managing change.
  • Practical techniques from psychology, communication, and negotiation for resolving conflicts.
  • An exploration of key theories and principles in conflict resolution.
  • Tools and tactics for developing and implementing conflict resolution plans.

What are the Goals?

By the end of this Conflict Resolution Course, participants will be able to:

  • Recognize the causes and roles of conflict within their organizations.
  • Understand the conflict lifecycle and assess the stages of disputes.
  • Promote inclusivity, harmony, and collaborative practices to prevent and de-escalate conflicts.
  • Implement actionable conflict resolution plans with clear metrics for measuring success.
  • Apply psychological and negotiation techniques to manage and resolve conflicts effectively.
  • Better manage personal dynamics, stress, and adaptation to change.

The Course Content

  • Defining Conflict and The Need for Some Disagreement
  • Innovation and Change
  • Common Sources of Conflict Within Organisations
  • The Conflict Lifecycle
  • Leader as Mediator and Diplomat in Disputes
  • Personal Influence and Persuasion
  • Leading Across Teams and Organisations
  • Advanced Communication Skills.
  • Understanding Personality and Style
  • Emotional Intelligence: Knowing You, Knowing Me.
  • Personal Considerations: Stress & Self-Management in Difficult Situations
  • Classic Theories of Negotiation
  • The Art of Listening, Questioning and Finding Real Problems
  • Creating Solutions and Building Agreements
  • Mediation
  • Arbitration
  • Litigation
  • Acknowledging The Conflict
  • Taking Control
  • Resolution Frameworks & Difficult Conversations
  • Managing Resolution
  • Building The Culture of Resolution
  • The Reality of Failed Resolutions and Options for Escalation
  • Using Conflict Management Tools Everyday
  • Total Conflict Management
  • Preparing Your Plan To Resolve Conflicts
  • Professional Development: Further Skills, Knowledge, Practice

Certificate and Accreditation

  • AZTech e-Certificate of Completion for delegates who attend and complete the online training course

How Aztech Saudi Can Enhance Your Professional Career

At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.

Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.

In Partnership With
Anderson
Copex
Do you want to learn more about this course?
Register for Mastering Conflict Management and Resolution Online in Online
Venue: Online
Register
Date: 10-14 Nov 2025
Fee: US $3,950
Register for Mastering Conflict Management and Resolution Online in Online
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Date: 04-08 May 2026
Fee: US $3,950
Register for Mastering Conflict Management and Resolution Online in Online
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Date: 13-17 Jul 2026
Fee: US $3,950
Register for Mastering Conflict Management and Resolution Online in Online
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Date: 31 Aug-04 Sep 2026
Fee: US $3,950
Register for Mastering Conflict Management and Resolution Online in Online
Venue: Online
Register
Date: 09-13 Nov 2026
Fee: US $3,950

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