An intensive professional development training course on

The Competent Supervisor

Why Choose The Competent Supervisor Training Course?

This exciting and interactive course examines the differences between ‘high’ and ‘low’ impact Supervisors/Team Leaders. It explores the skills and attitudes that make the difference between ‘great’ performers and ‘ordinary’ ones and provides participants with the opportunity to measure themselves against a model of excellence and develop the skills they need to enhance their impact. This is essential since Effective Supervisors/team Leaders have a high impact on their teams and all those with whom they work.

This course will feature:

  • An ‘experience-based’ model of supervisory excellence
  • An opportunity to take stock of current approaches and working practices
  • Exchanging ideas and perspectives with supervisors from a range of other organisations
  • Honing and developing new skills
  • Developing an action-based strategy to enhance impact on the team and the organization

 

What are the Goals?

By the end of this course, participants will be able to:

  • Understand their roles and the nature of high impact supervisory skills
  • Develop a strategy to enhance the effectiveness of their teams
  • Develop a strategy to support and develop the performance of each team member
  • Review their personal working practices and supervisory style
  • Explore the nature of organisational change and their role in it

Who is this Course for?

The principles and practices shared in this course is suitable to a wide range of professionals but will greatly benefit:

  • Team Leaders
  • Line Managers
  • New and experienced Supervisors

How will this be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes employing a mix of presentations, informal lecture, discussion, self-assessments, case-studies, role plays and other exercises. It provides a great opportunity for participants not only to learn from the tutor but also to exchange views and learn from each other. Participants are encouraged to develop an action plan to put their learning into effect.

 

The Course Content

  • Making an impact: what makes a great supervisor
  • Roles, behaviours skills and attitudes
  • Understanding the organisation
  • Managing relationships
  • Influencing skills

Delegation & Supervisory Style/ Team-working & Leadership

  • Delegating tasks and responsibilities
  • Supervisory & leadership style
  • Concept of empowerment
  • Group dynamics and team formation
  • Team roles and developing a super team
  • Problem solving & decision making

Managing People & Performance

  • Dimensions of performance
  • Practical motivation
  • Appraisal – making it work for you and your team
  • Coaching and developing staff
  • Skills of on-job-training
  • Assertiveness and dealing with difficult people situations

Managing People & Performance: Personal Effectiveness

  • Criticism skills
  • Discipline
  • Making time for self and others
  • Planning & priority setting
  • Interruptions & accessibility

Improving Communication, Managing Change & Action Planning

  • Overcoming the barriers and pitfalls in communication
  • Understanding change
  • Continuous improvement and the high impact supervisor’s role
  • Creativity and implementing change
  • Making a case and influencing skills

Certificate and Accreditation

  • AZTech Certificate of Completion for delegates who attend and complete the course.
  • ILM Endorsed Certificate for delegates who successfully attend and pass the required assessment.

How Aztech Saudi Can Enhance Your Professional Career

At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.

Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.

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