Client Management & Relations for Women in Business

Training Course Overview

In an increasingly competitive world, retaining clients is smart business. It costs five times more to get a new customer than to retain an existing one. It is essential that you have a client management strategy for retention & growth. Clients expect their suppliers to become trusted advisers. This course shows how putting the client rather than services first can yield improved results in terms of client retention. It stresses the importance of having highly engaged employees and applying best marketing and business development practices in a highly competitive and dynamic marketplace.

Training Course Objectives

Delegates completing this course will be able to:

• Describe the client management model
• Discuss the reasons for clients leaving
• Apply continual improvement strategies to increase customer retention
• Differentiate between the ways to best influence others
• Design a strategy for client retention and growth

Designed for Professional Women

• All Managers, Supervisors, Team Leaders, and Section Heads
• Any manager responsible for client management and/or customer retention
• Project managers and engineers
• Anyone working in customer service type roles
• Marketing and sales staff
• Internal consultants (marketing, finance, IT, HR, strategy)
• Senior Managers needed to develop their skills in client management and communication

At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.

Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.