An intensive professional development training course on
Distribution & Retail Management
Understanding How to Operate Stock Holding Centres to Serve the Customer
Why Choose Distribution & Retail Management Training Course?
Distribution management has been an important feature of industrial and economic life for many years, but it is only recently that it has been recognised as a major function in its own right. Retail management includes all the steps required to bring the customers into the store or on-line portal in order to fulfill their buying needs.
The needs of the consumer are supplied by an amazing variety of outlets, all of which are demanding higher levels of expertise. Warehousing and distribution management is vital to ensure that the right goods are available for the customer at the right price at the right place and at the right time.
This Distribution & Retail Management training course will feature:
- Understanding the retail environment
- Understand how to improve customer satisfaction through distribution management
- Appreciate the influence of the supply chain in retail operations
- Know how to operate a retail warehouse
What are the Goals?
By the end of This Distribution & Retail Management training course, participants will be able to:
- Evaluate procedures, change and improve methods
- Eliminate wasteful activities/costs
- Carry out efficient picking for e-procurement
- Understand distribution methods
- Improve customer service
The Course Content
- Understanding retail
- Appreciating the needs and expectations of the customer
- Meeting those needs and expectations
- Range and scope of retail formats
- Understanding how retail outlets operate
- Managing people in a retail environment
- Channels of distribution
- Third party versus own account
- Improving on-line shopping distribution
- Inventory management
- Information systems for planning and control
- Why we need a warehouse
- What functions they cover
- How do they fit into the supply chain
- The balance between sorting and storing
- Supply /demand variables
- ABC Analysis or the 80/20 rule
- Through puts and product formats
- Receiving options
- Storage options
- Picking/assembly options
- Dispatching options
- Organising for flow
- Loading bays
- Selecting equipment and racking
- Implications for warehouse layouts
- Operational timings and planning
- Fixed and variable cost
- Typical costs involved
- A model for understanding the roles of productivity, utilisation and performance
- Setting productivity and cost targets
- The importance of having measurements and key indicators of performance
- Internal and external customers
- Improving outgoing service levels
- Effects of substandard service
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
How Aztech Saudi Can Enhance Your Professional Career
At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.
Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.
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