An intensive professional development training course on
First Line Manager
Maximising Your Management Potential
Why Choose First Line Manager Training Course?
The role of the First Line Manager is diverse, covering a wide range of operational, functional and development areas. The role is without a doubt, pivotal in an organisation’s success. It provides the main integration of managing the operations and functional accountability that will define the success and viability of the company. This may be the first managerial position in your career. It is of critical importance that First Line Managers receive the best development in order to succeed in their role.
On this highly interactive and engaging AZTech training course, participants will gain the required knowledge, understanding and skills to be able to lead and manage as First Line Managers effectively. The training course will start with understanding the key components of the role, behaviours and competences. It is important that problem solving, creative, critical and systems thinking is understood in order to make the most effective decision in the workplace. Communication and key interpersonal skills, along with active planning of team resources are subsequently covered, culminating in getting the best out of others through pro-active performance management and on-the-job coaching.
This First Line Manager training course will feature:
- The importance of the First Line Manager role for organizational success
- Techniques and skills to analyse risks and problems in order to provide effective decisions
- Key interpersonal skills needed to influence others through effective work-based communication
- Essential organising, resource and team planning techniques
- Methods for developing increased performance
What are the Goals?
By the end of This First Line Manager training course, participants will be able to:
- Understand the role of the First Line Manager in achieving organisational success
- Apply key work-based problem solving, critical thinking and decision-making processes
- Define and apply work-based influence and communication techniques
- Organise and plan the effective use of Team resources
- Provide performance management techniques to increase the performance of others
The Course Content
- Understanding the First Line Manager Role
- Key Behaviours, Characteristics and Competence
- Understanding leadership preference style
- Maximising your personal Power Bases
- Applying Emotional Intelligence for order
- Managing change in the workplace
- Risk analysis and identification of problems
- Essential work-based problem-solving models and techniques
- Harnessing the power of Creativity and Innovation
- Group Think: Application and Analysis
- Critical and Systems Thinking in work
- Maximising key decision-making processes
- Influence or Persuasion?
- Defining key personalities in the workplace
- Mastering powerful Interpersonal techniques
- Overcoming issues using the Golden Phrase of communication
- Developing personal authenticity, credibility and trust
- Managing meetings and handover briefings
- Time management: ‘Killers and Liberators’
- Essential Project Planning and Organising skills
- Allocating resources effectively and efficiently
- Motivation - defining need to lead others
- Effective delegation & Job Enrichment
- Team dynamics and structure for high performance
- Unlocking people performance and potential
- Setting goals and objectives for increased performance
- Work place Coaching for maximum results
- Continuous improvement through individual feedback
- Practical: Performance Exercise
- Review and Next Steps
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
How Aztech Saudi Can Enhance Your Professional Career
At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.
Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.
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