An HRCI Certified Training Course
Managing Employee Performance, Behaviour & Attitudes
Dealing with People Issues & Difficulties in the Workplace
Why Choose Managing Employee Performance, Behaviour & Attitudes Training Course?
This exciting and innovative Managing Employee Performance, Behaviour & Attitudes training course will introduce you to the latest and best practices in managing employee performance, behaviour & attitudes. Managing Performance is about getting the right things done in the right way by the right people. It involves directing and supporting employees in line with the organisation’s vision and mission and ensuring that the organisation’s strategic goals reflect the needs of the business and are understood by all.
All Managers, Leaders and Professional Staff need to understand human psychology, human behaviour and employee attitudes. Your professional career will be enhanced by attending this important 5-day AZTech training course.
This AZTech HR training course will feature:
- Understanding of human psychological behaviour
- Managing good performance and poor performance
- How to give effective feedback to others
- Develop self-awareness and emotional intelligence
- Transition from a technical expert to a people manager
What are the Goals?
By the end of this training course, participants will be able to:
- Explain the meaning of performance management
- Describe how to manage performance decline
- Evaluate the basics of group dynamics
- Differentiate between talent management & succession planning
- List the key competencies of Emotional Intelligence (EI)
- Formulate a business case for appropriate performance appraisal
The Course Content
- Exploring human psychology
- Your Johari window
- How are attitudes formed?
- Your personality style explored
- Understanding Emotional Intelligence (EI)
- Introduction to performance management of people
- Understanding performance decline and the factors affecting performance
- Work performance interviewing
- Communication skills for the performance interview
- Managing good performance – behavioural reinforcement theory
- Talent management – explored
- Employee resourcing: best practices
- Introducing basics of manpower planning
- Flexibility and introducing the ‘flexible firm’
- Differentiating succession management & talent management
- The principles of effective performance appraisal
- Performance management in a multi-cultural setting
- How to deal with common mistakes and minimise failure
- How to structure an appraisal meeting - a step-by-step outline
- Giving feedback with Emotional Intelligence (EI)
- Providing appropriate career-path planning - supporting development
- Dealing with difficult people and stakeholders
- Behaviour styles – passive, aggressive, passive-aggressive & assertive
- Handling aggression in others
- Personal Action Planning
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
- The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected in the Certificate of Completion
How Aztech Saudi Can Enhance Your Professional Career
At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.
Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.
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