An intensive professional development training course on
Operational Excellence in Project Management & Business Innovation using Generative AI and ChatGPT
Achieving Organisational Strategy & Revolutionizing Workflows, Customer Engagement, and Strategic Growth with AI
Modules
This training course is split into two modules:
Module I - Operational Excellence in Project Management During and After Crisis
Module II - ChatGPT and Generative AI for Business Innovation
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Why Choose Operational Excellence in Project Management & Business Innovation using Generative AI and ChatGPT Training Course?
As we transition into a new era shaped by a global crisis, our work styles, organizational cultures, and ways of thinking have significantly transformed. These shifts have brought about uncertainties in estimating timelines, projecting costs, and maintaining productivity—whether working on-site with new distancing protocols or remotely from home. Despite these challenges, stakeholders continue to prioritize project advancement, emphasizing team safety and goal attainment.
The Operational Excellence in Project Management & Business Innovation using Generative AI and ChatGPT training course is specifically designed to help navigate this evolving landscape. It reinforces the value of established processes, tools, and methodologies, while offering guidance on adapting them to the realities of the post-pandemic workplace—ensuring teams can meet deadlines and deliver successful outcomes.
Participants will learn how to leverage ChatGPT to enhance workflows, automate repetitive tasks, and generate innovative solutions to complex problems. The course also addresses the ethical implications and potential risks of adopting AI, equipping attendees to implement these technologies responsibly. By the end of the program, participants will have a strong foundation in generative AI and the skills to lead AI-powered innovation within their organizations.
What are the Goals?
By attending this training course, participants will be able to:
- Understand how projects get started
- Learn the processes, tools and techniques of project planning with a risk management focus
- Influence people to deliver what they promise
- Understand your team members and enable teams to be highly productive
- Work towards win-win negotiations in overcoming conflict
- Communicate progress and success to stakeholders
- Understand the principles and capabilities of ChatGPT and generative AI
- Identify potential business areas where generative AI can drive innovation
- Implement AI-driven strategies for improving customer engagement and operational efficiency
- Utilize AI tools for content creation, marketing, and product development
- Mitigate risks and address ethical considerations associated with generative AI
The Course Content
Module 1: Operational Excellence in Project Management During and After Crisis
- Organisation Vision, Mission & Strategy
- What is a pandemic? What is a project? What is project management?
- Project roles and stakeholders
- How are projects selected?
- Project start up: Initiation and understanding the project mission
- Selection of the Project Manager
- Project team building and empowerment
- Delegating with confidence
- Safe communication with the project team
- Safe project team leadership
- Conflict handling
- What is project planning?
- What work has to be done?
- In what order will the work be done?
- How long will work take?
- Who do we want to undertake the work, including acceleration techniques?
- What tools can we use to communicate our plans?
- How much will the project cost?
- Risk Management processes, tools and techniques
- Designing the monitoring and control system using S curves
- Introducing a change control system
- Audits and other types of meetings
- Baselining
- The monitoring and control processes - overview
- Understanding Earned Value Management to monitor projects
- Reviewing what has been achieved and reporting progress
- Project hand-over to operations
- Has my project been a success?
- Lessons learned
Module 2: ChatGPT and Generative AI for Business Innovation
- Overview of generative AI and its evolution
- Understanding ChatGPT: Key features, capabilities, and applications
- Real-world case studies of AI-driven business innovation
- Hands-on session: Exploring ChatGPT in business scenarios
- Enhancing productivity with AI: Workflow automation and task optimization
- Leveraging AI for data analysis and decision-making
- AI tools for internal and external communication
- Workshop: Designing AI workflows for operational efficiency
- Personalization and customer insights through generative AI
- Chatbots and virtual assistants for customer service excellence
- Building brand loyalty with AI-driven marketing strategies
- Group activity: Creating customer-centric AI solutions
- Generative AI for ideation and prototyping
- Content creation: AI in marketing, design, and storytelling
- Exploring new business models enabled by AI
- Hands-on exercise: Developing an AI-driven product concept
- Addressing ethical challenges: Bias, transparency, and accountability
- Managing risks: Data privacy, security, and compliance
- Emerging trends in generative AI and their implications for businesses
- Final project: Presenting an AI innovation plan for a business scenario
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
How Aztech Saudi Can Enhance Your Professional Career
At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.
Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.
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