An intensive professional development training course on

Operational Excellence in the Digital Age: Harnessing Technology for Efficiency

Emerging Leaders in a Digital Age

Why Choose Operational Excellence in the Digital Age: Harnessing Technology for Efficiency Training Course?

Digitisation is all around us – from simple computerisation of mundane tasks to sophisticated use of Artificial Intelligence. At the same time, leaders are expected to respond with higher levels of knowledge to a world that has become incredibly volatile, uncertain, complex and ambiguous.

Meanwhile, customers are becoming increasingly demanding and competition sharper. As if that weren’t enough, employees expect a different kind of psychological contract with employers; one that gives them more freedom, choice and engagement.

How do leaders cope in such conditions? This Operational Excellence in the Digital Age: Harnessing Technology for Efficiency training course provides the thinking, tools and techniques to not only survive but also thrive in the 21st century digital organisation.

This Operational Excellence in the Digital Age: Harnessing Technology for Efficiency training course will feature:

  • Understanding the technological forces that are shaping organisations
  • How successful companies are embracing these forces
  • Creating value to the organisation through increased personal productivity
  • Developing 21st century core competencies in change management and corporate strategy
  • Creating a proactive and innovative workforce that will initiate and lead change that embraces digital advances

What are the Goals?

By the end of This Operational Excellence in the Digital Age: Harnessing Technology for Efficiency training course, participants will have learnt and experienced practical applications of:

  • Appraising their leadership style in the digital era and building rationale for personal change
  • Focusing on changing customer needs driven by digitisation
  • Implementing techniques for strategic organisational change
  • Deploying communication techniques that engage, empower and influence digital workers
  • Creating a working culture that embraces the digital age

The Course Content

  • The evolution and revolution of digital technology
  • THE VUCA world we live in – a world of Volatility, Uncertainty, Complexity and Ambiguity
  • Companies that have thrived while their competitors have died – what we can learn
  • The five effects of digitisation on company operations
  • What digital customers expect – and what you need to do to deliver it
  • Creating strategy in a digital era
  • Disruptive companies – case studies
  • Becoming a disruptor - personal qualities and techniques
  • Extreme cultures and extremely successful organisations - and what we can learn from them
  • ‘Agile Leadership’ – what it is, what it isn’t
  • Motivating people to innovate, experiment and 'fail fast' with new ideas
  • Presesenting new ideas with influence and passion
  • Generations X, Y and Z. How do they differ? What are they looking for in work?
  • Great leaders listen: active listening techniques
  • How does people management differ from ten years ago?
  • Motivation and performance management in 21st century organizations
  • Creating an inspiring digital vision
  • Models of modern people management from coaching to holacracy
  • Stopping 20th century-style working in digital organisations
  • Emails and meetings – dealing with time stealers – revolutionising your day
  • A model to help you focus on priorities and time management
  • Dealing with time-wasters and procrastination
  • Leading productive meetings at work: managing, appreciating and utilising diversity
  • Leading meetings with creative flair: thinking differently for new answers
  • Effective and ineffective team behaviours in a digital era
  • Different types of work arrangement – home-based, distance, matrix
  • Deploying collaborative tools for enhanced productivity
  • Modernising the work environment
  • Introducing and managing diversity – age, gender ability and difference in working style
  • Introducing and managing change – vision, planning and execution

Certificate and Accreditation

  • AZTech Certificate of Completion for delegates who attend and complete the course

How Aztech Saudi Can Enhance Your Professional Career

At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.

Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.

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