An intensive professional development training course
The Complete Course on Distribution, Warehouse and Retail Management
Why Choose The Complete Course on Distribution, Warehouse and Retail Management Training Course?
Distribution management has been an important feature of industrial and economic life for many years, but it is only recently that it has been recognised as a major function in its own right. Retail management includes all the steps required to bring the customers into the store or on-line portal in order to fulfil their buying needs.
Best-practice warehouses deliver superior customer satisfaction and return on investment by functioning as a tightly-integrated part of a company’s value chain. The purpose of this training course in Dubai is to show how to implement all of the essential tools for the effective management of warehouses and stores. This The Complete Course on Distribution, Warehouse and Retail Management training course includes how to evaluate procedures and how to improve methods by eliminating wasteful activities and excess costs.
This The Complete Course on Distribution, Warehouse and Retail Management training course will feature:
- Understanding the retail environment
- Understand how to improve customer satisfaction through distribution management
- Appreciate the influence of the supply chain in retail operations
- Role of the warehouse in the value chain
- Locating, structuring, and operating the warehouse
- Know how to operate a retail warehouse
The Structure
This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.
Module 1 - Distribution and Retail Management
Module 2 - Warehouse Management: Strategy, Implementation & Control
What are the Goals?
By the end of This The Complete Course on Distribution, Warehouse and Retail Management training course, participants will be able to:
- Evaluate procedures, change and improve methods
- Eliminate wasteful activities / costs
- Carry out efficient picking for e-procurement
- Understand distribution methods
- Improve customer service
- Develop a performance management program to and drive positive change
Who is this Training Course for?
This The Complete Course on Distribution, Warehouse and Retail Management training course is suitable to a wide range of professionals including those who have an intermediate knowledge of the supply chain but will also greatly benefit:
- Warehousing professionals
- Logistics and transportation professionals
- Sourcing, procurement, and supplier management professionals
- Retail professionals
- All of those who need an understanding of warehousing and distribution concepts that can deliver lasting value for your business
How will this Training Course be Presented?
This The Complete Course on Distribution, Warehouse and Retail Management training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes participants increasing their competencies through a variety of instructional methods including lecture by an experienced practitioner and consultant, exercises and group discussions covering current practices and their relationship to the implementation of new concepts. The trainer will use real-world challenges and solutions, exercises and case studies and an extensive course manual.
The Course Content
Module 1: Distribution and Retail Management
- Understanding retail
- Appreciating the needs and expectations of the customer
- Meeting those needs and expectations
- Range and scope of retail formats
- Understanding how retail outlets operate
- Managing people in a retail environment
- Channels of distribution
- Third party versus own account
- Improving on-line shopping distribution
- Inventory management
- Information systems for planning and control
- Why we need a warehouse
- What functions they cover
- How do they fit into the supply chain
- The balance between sorting and storing
- Supply / demand variables
- ABC Analysis or the 80/20 rule
- Throughputs and product formats
- Receiving options
- Storage options
- Picking/assembly options
- Dispatching options
- Organising for flow
- Loading bays
- Selecting equipment and racking
- Implications for warehouse layouts
- Operational timings and planning
- Fixed and variable cost
- Typical costs involved
- A model for understanding the roles of productivity, utilisation, and performance
- Setting productivity and cost targets
- The importance of having measurements and key indicators of performance
- Internal and external customers
- Improving outgoing service levels
- Effects of substandard service
Module 2: Warehouse Management: Strategy, Implementation & Control
- Warehouse location strategy
- Options in warehouse layout and design
- Classes of warehouses
- Warehouse automation
- Information technology (IT) in the warehouse
- Industry variations
- Key functional processes from receiving to picking and shipping
- Optimizing the flow of goods across processes
- Advanced processes – break-bulk, cross-docking, mixing, assembly
- Cycle counting, conducting a physical inventory audit
- Implementing Lean principles in the warehouse
- Continuous improvement and managing change
- The function of inventory
- Inventory accuracy and control
- Handling WIP (Work-In-Progress) inventory
- Three-dimensional inventory classification and segmentation (ABC)
- Using inventory classification to drive efficiency
- Replenishment methods and strategies
- Managing and incentivizing your people
- Employee training and evaluation
- The IT environment: your enterprise and the warehouse
- Role of the warehouse in the value chain
- Outsourcing: risks and opportunities
- Supplier collaboration models and strategies
- Contemporary trends in warehousing
- Warehouse best practices and benchmarking
- The role of performance management in the warehouse
- What should you measure?
- Establish an executive dashboard using key performance indicators (KPIs)
- Identifying, prioritizing, and implementing improvements
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the training course
How Aztech Saudi Can Enhance Your Professional Career
At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.
Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.
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