An intensive professional development training course on
Strategic Crisis Management, Incorporating Security & Major Emergency Response
Essential Skills for all Emergency Responders
Why Choose Strategic Crisis Management, Incorporating Security & Major Emergency Response Training Course?
This Strategic Crisis Management Course is designed to equip leaders and emergency professionals with the tools, strategies, and mindset required to navigate high-stakes situations confidently and decisively.
Incorporating key elements of security operations and major emergency response, the course prepares Crisis Management Team (CMT) and Emergency Response Team (ERT) leaders to access, interpret, and act on information swiftly and accurately. Participants will learn how to align strategic goals with immediate crisis demands, utilising authentic leadership traits to influence outcomes and protect organisational continuity and reputation.
This Emergency Response & Crisis Management Course emphasises the development of essential leadership competencies and introduces advanced crisis communication, rapid decision-making techniques, and psychological readiness for managing critical incidents. Through real-life case studies and hands-on activities, participants will gain a deeper understanding of how to transform uncertainty into control and lead their teams to success in times of adversity.
This Emergency Response & Crisis Management Course Will Feature:
- Mastery of the four critical phases of effective emergency response
- Application of the five levels of leadership to optimise team performance
- Exploration of fourteen key characteristics of successful crisis leaders
- Insights on avoiding leadership missteps that can escalate crises
- Techniques for rapid analysis, decision-making, and redefining standards under pressure
- Psychological resilience, readiness, and leadership discipline in crisis situations
What are the Goals?
By the end of this Strategic Crisis Management and Emergency Response Training Course, participants will be able to:
- Acquire in-depth understanding of strategic-level crisis management principles
- Build and implement robust emergency response strategies
- Recognise and mitigate five detrimental leadership behaviours in crisis situations
- Apply six proven crisis leadership strategies for optimal results
- Utilise Incident Command System (ICS) frameworks effectively
- Design and conduct multi-agency simulation exercises for crisis preparedness
- Lead with clarity and confidence using advanced crisis communication and coordination techniques
The Course Content
- Understanding Strategic Crisis Management
- Consider the complete range of risks to your organisation
- CMT and ERT - Roles & Responsibilities
- Issues management, master this before it becomes a Crisis
- Who Else Should be Involved (Internal + External)?
- Nine deadly Leadership behaviours & Six winning strategies
- Understanding 'denial-curve' and 'group-think' syndromes
- Security Management & Asset Protection
- Case Studies, why some companies fail, and others survive
- Based on the previous module, self-evaluation questionnaire
- Developing, improving & implementing Emergency Response Plans
- Business Continuity Management (BCM) Strategies
- Case Study and Workshop
- Incident Command Systems (ICS)
- On Scene Crisis Management, essential elements for success
- Emergency Communication Centres, avoiding the ten most common mistakes
- Reputation Management - Managing Social Media
- Press Conference & step by step guidance on how to conduct TV interviews
- Case Study
- Exercise: Crisis Communications Strategy
- Alerting and Warning
- Evacuation Strategies
- Major Incident Simulation - Role Playing Workshop
- Psychological & Welfare concerns in Crisis Management
- How to improve staff morale and confidence in the process
- Questionnaire, are your batteries in good condition
- Corporate Case Study – when the board get it wrong
- Case Studies x 2 with the same root cause, are we learning?
- Exercises: a programme of learning and of validating plans and procedures
- How to get advantageous results from an exercise
- Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
- Critique report writing, executive summaries and key recommendations
- Closing the loop. Implementing recommendations, continuing the process
Certificate and Accreditation
- AZTech Certificate of Completion for delegates who attend and complete the course
How Aztech Saudi Can Enhance Your Professional Career
At Aztech Saudi, we believe that professional development is the foundation of long-term career success. This training course is expertly designed to equip individuals with practical skills, forward-thinking strategies, and the confidence to navigate today’s dynamic work environments. Each course is delivered by subject matter specialists with extensive industry experience, ensuring that every learning experience is relevant, impactful, and aligned with real-world challenges. Whether you're looking to strengthen your technical expertise, enhance leadership abilities, or stay ahead of industry trends, Aztech Saudi provides the tools you need to elevate your performance and deliver measurable value to your organization.
Our training is more than just knowledge transfer—it’s a catalyst for career transformation. By participating in our courses, professionals gain a competitive advantage in their fields, improve their decision-making capabilities, and position themselves for new opportunities and leadership roles. We take pride in supporting individuals across various sectors and career stages, helping them unlock their full potential through high-quality, globally benchmarked learning experiences. With Aztech Saudi as your development partner, you’re not only investing in education—you're investing in a stronger, more successful future.
In Partnership With



This training course is also part of the 10-day titles:
Do you want to learn more about this course?
© 2024. Material published by AZTech shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.