An intensive professional development training course on
Certificate in
Facilities Management Best Practices
The Complete Course on Facilities Management
Why Choose this Training Course?
Facilities management is crucial for ensuring that the various services supporting an organization's primary activities are effectively integrated and managed. According to the British Standards Institution, it involves maintaining and developing services that enhance organizational effectiveness, encompassing everything from property strategy and space management to infrastructure and contract management.
The Certificate in Facilities Management Best Practices training course is designed to equip participants with the essential skills to establish, implement, and continuously improve facilities management processes. The course covers a comprehensive range of topics including managing facility staff, optimizing asset performance, and minimizing workplace risks. It provides practical insights and the latest industry practices to ensure facilities operate efficiently and effectively within budget constraints.
This AZTech training course will feature:
- Proper knowledge of the basic principles of facilities management
- How to apply best practices according to several norms
- Understanding how to operate and maintain facilities as a “business within a business”
- Sharing of facilities management experience
- Insights regarding current state of facilities management processes and possibilities to improve them
What are the Goals?
By the end of this AZTech training course, participants will be able to:
- Understand the basics of facilities management
- Understand how to draw up a preventive maintenance concept, based on risk
- Develop strategies to decide when and what to outsource
- Understand the different types of contracts
- Identify and monitor the facilities management-processes performance
Who is this Training Course for?
This AZTech training course is suitable to a wide range of professionals but will greatly benefit:
- Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
- Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management
How will this Training Course be Presented?
This AZTech training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.
The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.
The Course Content
Day One: An Overview of Facilities Management
- The Facilities Management process in general
- Facilities Management as a business within a business
- Facilities phases, planning and realization
- Relationship between Facilities Management and Asset Management
Day Two: The Basic Elements of Facilities Management
- Facilities Roles, the current state of your Facilities Management processes
- Types of planning
- Strategic and annual planning, Life Cycle Cost principles
- Budgeting principles
- Work planning and control, performance management regarding the workflow
Day Three: Preventive Maintenance and Maintenance Strategy
- Disaster recovery plans
- Maintenance concepts
- Understanding RISK
- Risk Based Maintenance, the methodology
- Steps in developing an effective & risk-based maintenance strategy
- Typical inspection and maintenance tasks for utilities
Day Four: Outsourcing and Contracting
- What to outsource and what not
- Choosing the right contractor
- How to manage this
- Contract types
- The contracting cycle
- Service Level Agreements
Day Five: Performance Monitoring and Benchmarking
- Continuous improvement
- Target setting as a starting point
- Monitoring performance: development and use of Key Performance Indicators
- The Facilities Management Balanced Scorecard (FMBSC)
- Assessments, audits and benchmarking; practical exercise in auditing
- Course review/Wrap up
The Certificate
- AZTech Certificate of Completion for delegates who attend and complete the training course
DO YOU WANT TOLEARN MORE ABOUT THIS COURSE?
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